Customer Care

Customer Care

At Orientalfurniture.com we are always looking for better ways to serve our customers needs. We have a friendly and knowledgeable staff of representatives who are here to help you in any way they can. We are available by telephone 24 hours a day 7 days a week. We are also available through Live Chat on our website or by email. We strive to respond to all inquiries within 24 hours.

Customer satisfaction is our top priority. If you cannot find the details you are looking for, please feel free to contact us for further information on any of our products or services. We're here to help.

24 hour live telephone ordering now available - 1 800 978 2100

When you call our 800 number outside of our normal business hours (M-F, 9-5 EST), you will now be talking with a professional customer service representative who will assist you with your order. These are not our regular staff members but they are all personally trained and approved by us. If there is a question they can't answer or you need other information, we will get back to you as soon as possible (usually the next business morning).

Contact Us

You may contact us at Oriental Furniture in any of the following ways:

Email: customercare@orientalfurniture.com
Chat: Click on the button below to chat with one of our customer service representatives:

Phone:
800.978.2100
617.441.3400

Fax:
617.441.5192

Postal:
Oriental Furniture
68 Moulton St.
Cambridge, MA 02138

Note: This is our main office only. We do not have a showroom.
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Toll Free:
1.800.978.2100


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